Legal Center
FreshDrop policies and agreements
Public-facing legal pages and operational agreement templates for customers, cleaners, riders, developers, vendors, and internal teams.
These documents are practical launch drafts. FreshDrop should have counsel finalize company details, liability caps, dispute forum, tax terms, regulator references, and jurisdiction-specific wording before launch.
Public pages
Policies users can access from the footer
Rules for using FreshDrop, booking services, payments, disputes, and account conduct.
Public PolicyPrivacy Policy and Data Protection NoticeHow FreshDrop collects, uses, shares, protects, and retains personal data.
Public PolicyCookie and Tracking NoticeHow FreshDrop uses essential cookies, analytics, and similar technologies.
Public PolicyRefund, Cancellation, and Service PolicyRules for cancellations, refunds, failed pickups, service quality, and wallet credits.
Public PolicyPayment, Wallet, and Payout TermsFinancial rules for payments, wallet balances, escrow-style holds, commissions, and payouts.
Public PolicyLocation Data NoticeHow FreshDrop uses addresses, service areas, GPS, and route information.
Public PolicyComplaints and Dispute Resolution PolicyHow FreshDrop handles customer complaints, damaged items, delivery issues, and marketplace disputes.
Public PolicyIP, Copyright, and Takedown PolicyRules for uploaded content, intellectual property ownership, infringement notices, and takedowns.
Public PolicyAccessibility StatementFreshDrop's accessibility commitment and accommodation request process.
Agreement templates
Documents to sign with partners and operators
Contract template for cleaning businesses and independent providers joining FreshDrop.
Agreement TemplateRider Service AgreementContract template for pickup and delivery riders handling FreshDrop orders.
Agreement TemplateDeveloper and Contractor IP Assignment AgreementContract template for developers, designers, agencies, and contractors building FreshDrop.
Agreement TemplateThird-Party Service Provider AgreementContract template for vendors that provide payment, hosting, messaging, verification, maps, or support services.
Agreement TemplateData Processing AgreementProcessor terms for vendors handling personal data on behalf of FreshDrop.
Agreement TemplateAdmin, Staff, and Support Confidentiality AgreementInternal agreement for anyone with admin, support, finance, or operations access.
Agreement TemplateBrand, Media, and Content License AgreementTemplate for photographers, cleaners, influencers, and vendors who provide media or testimonials.